FREQUENTLY ASKED QUESTIONS

Good questions. Straight answers.

Get to know the toolkit, the everyday workflows, and what this development preview can—and can’t—do.

A selection of hardware hand tools Built for your everyday.

Getting to know Jenga

What is Jenga?

Jenga is a connected workspace for hardware retailers and building-material shops. It brings sales, inventory, purchasing, customer accounts, cash shifts and branch reporting together. The platform is currently in development.

Who is it designed for?

It is designed for hardware shops, building-material suppliers, trade counters and growing branch teams. Its workflows focus on the practical details of buying, stocking and selling hardware products.

Can I try it before setting up my shop?

Yes. Use Explore the demo to open the sample workspace and try its workflows. The preview uses clearly labeled demonstration data and is not intended for real business transactions. Do not enter sensitive customer or business information into a shared demo.

Is Jenga built for Tanzania?

Jenga is being built with Tanzania’s hardware trade in mind, including shilling-based workflows and English and Kiswahili in the app. Production readiness and local compliance must still be verified for your business.

Products, sales & stock

Can I use bags, boxes, pieces and meters?

Yes. The catalogue supports item-specific units and conversions. Set up conversions carefully for each product so purchases, sales and stock counts refer to the same quantities.

Can I create a quotation before a sale?

Yes. Quotations are part of the workflow for customers who need a price before committing. They are non-fiscal documents, not a substitute for an approved fiscal receipt.

How are partial supplier deliveries handled?

The purchasing workflow lets you record goods received against a purchase order, including deliveries that arrive in stages. Record only the quantities actually received, and check any remaining balance before closing an order.

Can I review customer balances and transaction history?

Yes. Customer accounts, balances and transaction history help your team review previous activity and follow up on outstanding amounts. Confirm opening balances before using any system for real accounts.

Does Jenga have branch-aware reporting?

Yes. The workspace includes branch context for sales, stock and reports. Explore the demo to see the available views and check the access controls your own business will need before rollout.

The demo & production readiness

Does recording a payment mean the money has arrived?

No. An external payment reference or a payment method recorded in the workspace is not independent confirmation from a bank or payment provider. Reconcile receipts against the actual provider before treating a payment as settled.

Does Jenga issue approved fiscal receipts?

Fiscal integrations are not production-ready. Quotations are non-fiscal, and approved fiscal receipt integrations require separate verification before production use. Do not rely on the demo as proof of tax compliance.

Can I rely on offline operation?

Offline operation is not promised by this preview. Check connectivity requirements and test your shop’s devices and network before deciding on a production workflow.

Is pricing available?

This site does not publish a pricing plan or offer a paid checkout. The sample workspace is for exploring the platform while it is in development. Confirm commercial terms before making a purchase decision.

Where can I learn more or prepare a question?

Visit How it works for a product walkthrough, Guides for practical shop routines, or Contact to prepare an enquiry about your business. The contact page clearly states whether a delivery channel has been configured.

LESS CHASING. MORE BUILDING.

Meet your next everyday toolkit.

Explore sales, stock and purchasing in a sample workspace. No real business transactions.

Take a look inside